It arrived in a Fender shipping box, which was good, but inside was, yes, a used amp. Guitar center were apparently the only one who reported they had one in stock, and I thought, well, I am not ordering a guitar, so that is less risk. A Fender Supersonic 22 head that sells for $900. Then when I unloaded the above on them, there was no apology or explanation, just a send it back we will refund, which I got, no problem.Ī few months later (as I guess I am a glutton for punishment) I needed a certain guitar amplifier for a project in my studio. I called them and before saying anything I asked them to confirm that this was a new guitar, to which they answered, unflinchingly yes. A check on the serial number confirmed my worst fear, the guitar was 3 years old. There also had clearly been an amateur attempt to adjust the truss rod, the screws holding the cover were burred over. Furthermore, the guitar was buzzing badly at the 8th fret and upon checking there was a severe twist in the neck.